May I Fax My Order?
Yes. Your order may be faxed to us at 626-969-6099 24 hours a day, 7 days a week.
How Do I Return An Item?
Pack the items along with the receipt or copy of the receipt, securely in a box. You can use the box the items arrived in or another box, if you prefer. Affix a shipping label to the outside of the box addressed to:
Wine Country Travel - Returns
125 North Aspen Avenue Unit 2
Azusa CA 91702
Within 30 days of receipt of your shipment you may return any of the following items to the WCT Shop, for any reason, for a full refund (we'll also refund the shipping cost if the return is a result of our error):
How much does it cost to ship an item?
Shipping costs for both our domestic and international customers are given on our shipping information page.
What does the Availability information mean?
The availability estimate on each item's detail page refers to how long it will take us to acquire the item once you place your order; it does not include time it will take your order to reach you once we ship it. Shipping time depends upon the shipping method you choose. Here is the equation you should use to determine when you will receive your order:
(Availability) + (Shipping Time) = Total Delivery Time
The following is a list of the several types of availability estimates you might see for items in our store.
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